HBF Member Plus, Your Gateway to Affordable Dental Services

HBF dental health fund at Atwell Smiles Dental covers a comprehensive range of treatments organised into four main categories for your convenience:

• Preventative dental:
  This includes essential dental services like examinations to evaluate the current status of your teeth and mouth. Also, it includes scale and clean to reduce plaque and tartar and custom mouthguards for protection, especially during sports.​​
• Restorative dental:
  These minor treatments address common dental issues. An example is a simple filling treatment to prevent tooth decay and extractions. Surgical removal of wisdom teeth​​ may be included.
• Major dental and implants:
  This category covers more complex dental procedures involving the restoration or replacement of teeth. Treatment includes crowns, bridges, endodontics (root canal therapy), and dental implants​​.
• Orthodontics:
  HBF also covers orthodontic treatments that straighten teeth and improve issues with biting, chewing, and jaw alignment, including braces and palatal expanders​​.

We invite you to arrange a consultation with our dental team for specific details on dental cover. You may also confirm your eligibility for these services and get answers to your related questions.

Claiming dental expenses through HBF at Atwell Smiles Dental is a user-friendly process:

• On-the-spot claims.
  You can immediately claim treatments covered under your dental extras policy at our clinic using HICAPS. Simply swipe or tap your HBF member card at the time of payment, and your claim will be processed instantly​​​​.
• Online and app claims.
  Alternatively, submit your claim using the myHBF portal or the HBF app. Upload your treatment account and receipt details, and your benefit will be paid directly into your nominated bank account​​​​.
• Other ways to claim.
  You can also visit an HBF branch with your member card and original receipts or mail your claim to HBF with completed forms and necessary documentation. In these cases, direct credit pays benefits into your bank account.​

Before making a claim, it’s advisable to check your current banking details on myHBF or the HBF app for a smooth transaction. Online claims are generally processed within seven working days, and you receive your benefits within 24 to 48 hours after processing. Request a benefit quote through myHBF​​to estimate your return amount.

HBF applies waiting periods for various dental services under its extras cover. These waiting periods are essential to understand when planning your dental treatments with HBF cover.

• Major dental treatments.
  Includes procedures like root canals, crowns, bridges, and implants. The waiting period for these services is 12 months.
• Orthodontics.
  For orthodontic treatments, there’s also a 12-month waiting period.
• All other services.
  For most other dental services, a standard 2-month waiting period applies​​.

It’s important to verify your cover and waiting periods with HBF before scheduling dental procedures at Atwell Smiles Dental so you can receive your plan’s benefits.

The dental cover for your treatment cost is specific to your level of cover and the specific dental service being provided. It’s important to get a treatment plan from your dentist first, which includes the dental item numbers. With this information, you can contact HBF directly and help determine the benefits you are eligible for.

You may also make an appointment at Atwell Smiles Dental for an estimate benefit quote. Please be aware that waiting periods and annual limits on your dental cover may also influence the benefits available to you.

Yes, you can use your HBF cover for both preventative and major dental work at Atwell Smiles Dental. HBF includes a range of services, from essential check-ups and cleanings in the preventative dental category to more extensive procedures like crowns and implants under major dental procedures like implants.​

To understand the specific benefits and cover for your treatment, it’s advised to consult with Atwell Smiles Dental for a detailed treatment plan. Then, contact HBF for a specific benefit quote.